Services Frameworks Experience About Pricing Engage Us
✦ Welcome to Pinpoint Action Group

How large is your
organization?

We'll tailor this experience to show you the services and insights most relevant to your situation.

You can change this at any time

Enterprise Program Recovery & Transformation

Senior-led consulting for enterprises navigating complex technology programs, stalled implementations, and large-scale transformation challenges.

When programs
stall — we
restore momentum.

20+
Years Enterprise Experience
$B+
Programs Managed
6+
Industries Served
3
Proprietary Frameworks
✦ Credentials
PMP
Project Management Professional
PMI Certified
ITIL
ITIL Foundation & Practitioner
Axelos Certified
SAFe
SAFe Agile Certified
Scaled Agile Framework
PMI
PMI Member
Project Management Institute
AOM
Academy of Management
Professional Member
WBE
Women-Owned Business
Certified Enterprise
Program RecoveryPMO Maturity AssessmentERP TransformationAgile CoordinationGovernance DesignBusiness Systems AnalysisDelivery StabilizationITIL AlignmentOracle ERPEnterprise Architecture Program RecoveryPMO Maturity AssessmentERP TransformationAgile CoordinationGovernance DesignBusiness Systems AnalysisDelivery StabilizationITIL AlignmentOracle ERPEnterprise Architecture

What we
deliver.

All Services →
01
PMO & Ops
Maturity Assessment
Structured diagnostic of your PMO's governance, delivery cadence, reporting, and operational model. Delivers a maturity scorecard, risk heatmap, and prioritized 30/60/90-day roadmap.
Front door engagement
02
Program
Recovery & Stabilization
Stop-the-bleeding plans for stalled implementations. We re-establish governance, RAID discipline, scope control, and exec reporting — then restore delivery cadence.
30–90 day engagement
03
Enterprise Implementation
& Transformation
Full lifecycle leadership for ERP upgrades, cloud migrations, integrations, and release management. Global teams, budget controls, and cross-functional governance.
SOW-based
04
Operations Excellence
& Automation
Lean process improvements, ITSM/ITIL operating model alignment, workflow automation, and standardized reporting across managed service environments.
Retainer available
40+
Enterprise Programs
Delivered or Recovered
$2B+
Program Value
Under Management
92%
Engagements Resulting
in On-Time Delivery
6
Industries with
Verified Case Studies

Structure where
ambiguity exists.

Our Approach →

We deploy senior practitioners — people who have managed programs at the executive level — directly into your environment. No junior analysts. No endless assessments. Operational within days.

Our model is built around speed, accountability, and measurable outcomes. Three proprietary frameworks refined across real enterprise programs guide every engagement.

Compliance Note
For clients with regulatory or contractual requirements, we can offer U.S.-based (including U.S. citizen) delivery leadership and project teams.
01

Senior Practitioners Only

Every engagement led by someone with executive-level delivery experience. The person you meet does the work.

02

Outcome-Defined Engagements

Scoped to deliver specific, measurable outcomes — not open-ended advisory. We define success criteria on day one.

03

Capability Transfer

Every engagement ends with your team stronger. Governance playbooks, documentation, and training built in from the start.

Intellectual
infrastructure.

Full Framework Library →
Framework 01
Program Rescue
Framework
A structured 5-phase intervention model for stalled or at-risk enterprise programs. Stops the bleeding, re-establishes governance, and restores delivery cadence.
DiagnoseStabilizeGovernAccelerateTransfer
Framework 02
Digital Transformation
Playbook
End-to-end methodology for large-scale ERP and cloud transformation programs. Covers readiness, vendor governance, cutover planning, and post-go-live stabilization.
AssessDesignExecuteCutoverStabilize
Framework 03
Enterprise Readiness
Scorecard
A diagnostic instrument assessing organizational readiness across governance, change management, technical architecture, and delivery capability. Produces a prioritized gap report.
GovernanceChange MgmtArchitectureDelivery

Industries we
have delivered.

Energy & Utilities
ERP transformations, operational technology integration, asset management platforms, and multi-workstream managed delivery.
Telecom
4G/5G mediation, data integration, 200+ application landscape governance, and large-scale service delivery transformation.
Manufacturing & Industrial
Oracle ERP implementations, supply chain digitization, global delivery coordination, and operations excellence programs.
Financial Services & Public Sector
Core systems modernization, regulatory technology programs, agency platform replacements, and compliance-driven delivery.

✦ Get Started

Is your program
at risk?

Take our complimentary PMO Readiness Assessment and receive a personalized stabilization recommendation within 48 hours.

Take Free Assessment Schedule a Call
What We Do

Consulting built for
enterprise complexity.

From stalled implementations to large-scale transformation — senior-led engagements with measurable outcomes across four core practice areas.

PMO & Ops
Maturity Assessment

Request Assessment →

The front door to every Pinpoint engagement. A structured diagnostic of your PMO's governance model, delivery cadence, reporting structure, and operational maturity — delivered in 2–6 weeks depending on scope.

Output is a maturity scorecard, risk heatmap, governance gap analysis, tool/process baseline, and a prioritized 30/60/90-day execution roadmap. Three tiers available — Lite through Enterprise.

View Pricing →

Governance & Cadence Design

Map current-state governance, identify cadence gaps, and design a sustainable operating model with clear decision rights and escalation paths.

Portfolio Health & Prioritization

Assess portfolio structure, delivery capacity, and priority alignment against business objectives. Produce a triage-ready project health map.

Reporting & KPI Framework

Design delivery reporting structures that give executives visibility without overwhelming delivery teams with administrative overhead.

30/60/90 Execution Roadmap

Translate scorecard findings into a sequenced, prioritized action plan with owners, milestones, and success metrics your team can execute immediately.

Program Recovery
& Stabilization

Discuss Situation →

Stop-the-Bleeding Plan

Rapid triage of critical risks, immediate stabilization moves, and a recovery plan scoped to your most urgent program threats.

RAID Discipline & Scope Control

Re-establish RAID governance, reinstate scope control mechanisms, and build a decision log that restores accountability across workstreams.

Executive Reporting Reset

Build transparent, credible reporting that gives leadership visibility into program health, risks, and recovery progress without spin.

Stakeholder Realignment

Map stakeholder landscape, address misalignment at its source, and rebuild the trust required for sustained delivery momentum.

Enterprise programs stall for predictable reasons — unclear governance, misaligned vendors, scope creep, and stakeholder fragmentation. Pinpoint specializes in rapid program recovery.

We deploy operational within 5–10 business days of contract execution. 30-day stabilizations start at $25K. 60–90 day full turnarounds from $80K.

See Pricing →

Enterprise Implementation
& Transformation

Discuss Program →

Full lifecycle leadership for ERP upgrades, cloud migrations, integrations, and release management. Oracle ERP, Oracle Cloud, and enterprise application delivery across global teams and complex vendor landscapes.

We manage the full chain — vendor selection, architecture planning, integration design, change management, phased rollouts, go-live, and hyper-care.

See Experience →

Oracle ERP & Cloud Delivery

Techno-functional delivery leadership for Oracle ERP upgrades, Oracle Cloud migrations, and complex integration programs.

Data Integration & Governance

Data mediation, transformation, integration architecture, and governance frameworks across enterprise application landscapes of 100–200+ apps.

Release & Change Management

ITIL-aligned release and change management governance, SLA/KPI frameworks, and service delivery operating models.

Go-Live & Hypercare

Hyper-care period management, issue triage, post-launch stabilization, and operational transition to sustain continuity through cutover.

Operations Excellence
& Agile Coordination

Discuss Retainer →

Jira & ServiceNow Governance

Delivery governance and reporting configuration for Jira and ServiceNow environments — workflows, dashboards, and executive visibility.

ITSM / ITIL Operating Model

Lean process improvements aligned to ITIL best practices. SLA governance, incident/change workflows, and service catalog design.

Sprint Facilitation & Backlog Management

Structured agile delivery coordination across multiple engineering teams — sprint ceremonies, backlog governance, and cross-team dependency management.

Workflow Automation & Reporting

Standardized operational reporting, workflow automation design, and KPI dashboards that make program health visible at every level.

Agile methods work in small, self-contained teams. They break down at enterprise scale without disciplined coordination and clear governance across workstreams.

Available as a fractional PMO/TPM leadership retainer — $6K–$18K/month depending on hours and complexity.

View Retainer Pricing →

Ready to stabilize
delivery?

Tell us about your program. We respond within one business day with a recommended engagement path.

Contact Pinpoint →
Thought Leadership

Proprietary frameworks built
from enterprise experience.

Three structured methodologies that guide how Pinpoint diagnoses delivery breakdowns, plans transformations, and assesses organizational readiness.

Program
Rescue Framework

Large programs rarely fail because teams lack capability. They fail because delivery structure, governance, and alignment break down.

1
Program
Diagnostic
Evaluate governance structure, stakeholder alignment, vendor coordination, scope clarity, and risk exposure across all active workstreams.
Executive Diagnostic Report
2
Delivery
Stabilization
Re-establish governance frameworks, vendor accountability, reporting structure, and risk mitigation planning to stop bleeding momentum.
Stabilized Operating Structure
3
Execution
Realignment
Establish workstream ownership, backlog prioritization, delivery cadence, and escalation protocols to rebuild execution discipline.
Operational Execution Plan
4
Delivery
Acceleration
Remove blockers, improve cross-team communication, and establish program reporting transparency that executives can trust.
Sustained Delivery Cadence
5
Long-Term
Governance
Deliver governance operating model, performance metrics, reporting templates, and operational playbooks your team owns long-term.
Governance Playbook

Digital Transformation
Playbook

Transformation fails when organizations focus on technology before operational structure. Strategy first, technology second.

1
Operational
Assessment
Identify operational inefficiencies, fragmented processes, and system bottlenecks before selecting or committing to any technology path.
Operational Gap Analysis
2
Architecture
Alignment
Evaluate ERP, integration, data governance, and reporting architecture to create a cohesive, scalable technology ecosystem.
Technology Architecture Map
3
Governance
Structure
Establish program governance, delivery reporting frameworks, workstream coordination, and stakeholder escalation mechanisms.
Governance Framework
4
Incremental
Implementation
Execute through prioritized workstreams, pilot implementations, staged rollouts, and controlled change management discipline.
Phased Delivery Roadmap
5
Continuous
Improvement
Establish performance metrics, operational feedback loops, and ongoing optimization to sustain and compound transformation value.
Optimization Operating Model

30-Day Delivery
Engagement Plan

Our client engagement promise — from kickoff through handoff — in three structured phases.

D 1–10
Diagnose &
Stabilize
Kickoff + success criteria + stakeholder map. Artifact review (plans, RAID, budget, tool boards, SOPs). 10–20 stakeholder interviews. Build baseline dashboard. Reset cadence + decision log + RAID discipline.
Baseline Dashboard
D 11–20
Design the
Operating Model
PMO governance model (cadences, RACI, templates, escalation). Delivery methodology alignment (Agile/Hybrid/Waterfall). KPI/OKR pack + reporting. 30/60/90 roadmap + resourcing plan.
Governance Model
D 21–30
Implement
& Handoff
Stand up new ceremonies + reporting infrastructure. Train client leads + deliver playbooks. Transition plan + sustainability checklist. Final executive readout + next-phase SOW.
Delivered Playbook

Enterprise Program
Readiness Scorecard

Offered complimentary. Serves as foundation for a Program Diagnostic engagement.

Request Assessment →

Program Governance

  • Defined governance structure?
  • Decision-makers clearly identified?
  • Escalation paths documented?
Score: 1–5

Requirements Clarity

  • Business requirements documented?
  • Engineering aligned on expectations?
  • Acceptance criteria defined?
Score: 1–5

Vendor Coordination

  • Vendor responsibilities defined?
  • Integration dependencies understood?
  • Vendors aligned with objectives?
Score: 1–5

Delivery Visibility

  • Executives have program visibility?
  • Risks tracked and communicated?
  • Metrics reported consistently?
Score: 1–5

Operational Readiness

  • Business teams prepared for change?
  • Training and adoption planned?
  • Operational impacts understood?
Score: 1–5
20–25

Structurally strong. Program positioned for successful delivery.

15–19

Structural improvements needed before major initiatives begin.

10–14

Significant execution risks exist. Stabilization likely required.

<10

Program failure risk extremely high without immediate intervention.

How does your
program score?

Contact Pinpoint to complete a facilitated readiness assessment and receive a personalized stabilization recommendation.

Request Free Assessment
Program History

Decades of delivery across
complex industries.

Representative engagements across energy/utilities, telecom, manufacturing, financial services, and public sector. Client identities kept confidential.

20+
Years Experience
$B+
Programs Managed
200+
App Landscapes Governed
6+
Industries Served

Where we've
delivered.

Composite case studies based on 20+ years of enterprise delivery. Client identities confidential.

Energy & Utilities
Regional Utility · 3,200 Employees
Engagement Type
Oracle ERP — Full Lifecycle
Duration
18 months
Pinpoint's Role
Senior Program Director & PMO Lead

Oracle ERP Transformation —
Full Lifecycle Program Leadership

A regional utility with 3,200 employees had initiated an Oracle ERP transformation to consolidate legacy systems across its operational and corporate divisions. Nine months in, the program had significant scope creep, three missed milestones, and a vendor relationship that had deteriorated to the point of formal disputes.

The Pinpoint team was engaged to take over full lifecycle program leadership — vendor relationship management, integration architecture oversight, change management, and multi-phase rollout across both divisions simultaneously.

A governance reset was executed within the first 30 days: vendor contracts were restructured with clear deliverable-linked milestones, RAID logs were reinstated across all workstreams, and executive reporting was rebuilt from scratch to give leadership accurate visibility. The program went live on schedule 9 months later with full operational continuity.

Outcomes
Go-Live
Achieved on Schedule
$0
Disputed Vendor Claims Resolved
2 Divs
Simultaneous Go-Live
Telecom
Tier 1 Carrier · National
Engagement Type
4G/5G Data Integration · PMO
Duration
24 months
Pinpoint's Role
PMO Lead & Technical Director

4G/5G Mediation & Data Integration —
200+ Application Landscape Governance

A national Tier 1 carrier was executing a parallel 4G expansion and early 5G mediation program across a 200+ application landscape with no unified governance model. Delivery was fragmented across four internal teams and three external vendors, each operating independently with no cross-program visibility.

Pinpoint deployed a senior PMO and technical lead who designed and stood up a unified program governance model: a single RAID log, cross-vendor dependency map, ITIL-aligned SLA and KPI framework, and a weekly executive reporting cadence that gave leadership real-time delivery health across all workstreams.

Data mediation delivery was sequenced and stabilized within 90 days. The 5G network integration milestones were met on schedule, and the governance model was transitioned to the internal PMO team as a permanent operating standard.

Outcomes
200+
Applications Governed
90 Days
To Full Governance Standup
3 Vendors
Unified Under One Framework
Public Sector
State Agency · Government
Engagement Type
Program Recovery
Duration
60 days
Pinpoint's Role
Program Recovery Lead

State Agency Technology Program —
Governance Restructure & Budget Recovery

A state agency's $14M technology modernization program was 11 months behind schedule and $2.1M over budget when Pinpoint was brought in. The program had no functional RAID log, vendor deliverables were undefined, and the agency's leadership had lost confidence in the program's ability to deliver.

Within the first two weeks, a full program diagnostic was completed and presented to agency leadership with root cause analysis and a recovery plan. Vendor contracts were renegotiated with milestone-linked payment structures, a new governance cadence was established, and a revised delivery roadmap was approved by the agency's steering committee.

The program was stabilized within 60 days and returned to on-track status within one quarter. Budget overrun was contained and the remaining phases were delivered within the revised budget envelope.

Outcomes
60 Days
To Stabilization
$2.1M
Overrun Contained
On Track
Within One Quarter
Healthcare
Regional Health System
Engagement Type
ERP Implementation Recovery
Duration
90 days
Pinpoint's Role
Senior Program Director

Healthcare ERP Recovery —
Stalled Multi-Year Implementation

A regional health system's multi-year ERP implementation stalled 18 months in after a vendor transition caused integration failures, data migration errors, and a complete breakdown in governance. Clinical operations were being managed on legacy systems past their end-of-life, creating compliance risk.

Pinpoint was brought in as Program Director and conducted a full program diagnostic in the first two weeks, identifying seven critical path failures. A new vendor accountability framework was negotiated, data migration was re-sequenced, and the integration architecture was redesigned to resolve the root cause failures rather than patch symptoms.

The program was restarted on a revised plan within 90 days. Clinical modules went live in two phases over the following 12 months with zero operational disruption, and the legacy system was decommissioned on schedule.

Outcomes
90 Days
Restart to Active Delivery
Zero
Clinical Disruption at Go-Live
Legacy
System Decommissioned on Schedule

✦ All case studies are composite representations based on real program experience. Client names, specific financials, and identifying details have been altered or omitted to protect confidentiality. Additional case studies across Financial Services, Manufacturing, and additional Healthcare engagements coming soon.

Platforms we
work across.

Oracle ERP & Cloud

Upgrades, migrations, techno-functional delivery, and integration architecture.

ServiceNow

ITSM configuration, delivery governance, reporting dashboards, and service catalog design.

Jira

Delivery governance, workflow automation, sprint reporting, and portfolio visibility.

ITIL / ITSM

Operating model design, SLA/KPI governance, release and change management.

Navigating a
complex program?

We have likely seen a similar situation. Tell us what you're facing.

Start the Conversation →
Our Story

Built by practitioners
for complex programs.

Pinpoint was founded on a simple premise: enterprise programs deserve senior-level leadership from day one — not at the point of crisis.

Execution over
assessment.


The enterprise consulting industry has a well-documented problem: firms charge significant fees to assess situations, produce reports, and recommend strategies — then leave clients to execute alone.

We exist to close the gap between strategic advice and operational delivery. When we engage, we bring executive-level program leadership into your environment.

Our engagement model is built around measurable outcomes. Every engagement has a clear scope, defined deliverables, and exit criteria that leave your organization with the capability to sustain what we've built.

"The most expensive consulting engagement is one that produces a report and nothing else."
— Pinpoint Action Group
20+
Years Experience
$B+
Programs Managed
3
Proprietary Frameworks
6+
Industries Served

How we work
with every client.

01

Senior Practitioners Only

Every Pinpoint engagement is led by someone with direct enterprise program delivery experience. We do not staff junior analysts or deploy generic consultants. The person you meet is the person who does the work.

02

Diagnosis Before Prescription

We do not arrive with predetermined solutions. Every engagement begins with a structured diagnostic that identifies the actual root causes of delivery problems — not the symptoms most visible to leadership.

03

Outcome-Defined Engagements

Our engagements are scoped around specific, measurable deliverables. We define success criteria at the start and measure every decision against them. No open-ended advisory arrangements.

04

Capability Transfer

We do not create dependency. Every engagement is designed to leave your organization with improved governance structures, clearer processes, and the internal capability to sustain what we have built.

05

Honest Assessment

We tell clients what their programs need to hear — not what they want to hear. That means surfacing uncomfortable truths early, when they can still be addressed, rather than managing perceptions at the cost of execution.

Us vs. traditional
consulting.

Traditional Consulting
  • Large teams of junior analysts
  • Report-focused, not outcome-focused
  • Months of assessment before action
  • Creates ongoing external dependency
  • Generic frameworks applied broadly
The Pinpoint Model
  • Senior practitioners with executive experience
  • Engagement scope tied to measurable outcomes
  • Operational within 5–10 business days
  • Builds internal capability throughout
  • Proprietary frameworks built from real programs

Ready to work with
practitioners?

Schedule a consultation to discuss your program environment.

Schedule a Consultation →
Engagement Guide

How we engage, what
we deliver, what it costs.

A transparent overview of Pinpoint's engagement models, pricing ranges, and what every engagement includes — so you can determine the right fit for your program.

PMO Maturity
Assessment Tiers.

The flagship front-door engagement. Use it as a standalone or as the foundation for a recovery program.

Assessment Lite
Quick Diagnostic

5 business days. Artifact review, stakeholder interviews, maturity score, top 10 fixes, and executive readout.

$7.5K–$15K
Fixed scope · 5 days
  • Artifact review + interviews
  • Maturity scorecard
  • Top 10 fixes
  • Executive readout
Request Lite →
Assessment Enterprise
Deep Program Audit

4–6 weeks. Multi-workstream deep dive, exec workshop, portfolio triage, tool/process blueprint.

$60K–$150K
Fixed scope · 4–6 weeks
  • Multi-workstream analysis
  • Executive workshop
  • Portfolio triage
  • Tool + process blueprint
  • Implementation roadmap
Request Enterprise →

All engagement
investment ranges.

Final pricing determined after initial consultation based on scope, complexity, and org size.

Engagement
Description
Duration
Investment
Assessment Lite
Interviews, artifact review, scorecard, top 10 fixes, exec readout.
5 business days
$7.5K–$15K
Assessment Standard
Full maturity scorecard, governance model, KPI pack, 30/60/90 roadmap.
2–3 weeks
$18K–$45K
Assessment Enterprise
Multi-workstream deep dive, exec workshop, portfolio triage, tool/process blueprint.
4–6 weeks
$60K–$150K
Program Stabilization
Cadence reset, RAID governance, scope control, recovery plan, exec reporting.
30 days
$25K–$75K
Full Program Recovery
Full turnaround including stabilization elements, roadmap, vendor realignment, playbook delivery.
60–90 days
$80K–$250K
Fractional PMO
Weekly exec reporting, delivery coaching, priority project oversight, retainer basis.
Monthly retainer
$6K–$18K/mo
Implementation Delivery
SOW-based per phase (Discover / Design / Build / Test / Cutover / Hypercare) or day rate.
SOW-based
$1.2K–$2.5K/day
Readiness Assessment
Facilitated enterprise readiness scorecard with personalized recommendations.
1 week
Complimentary

All engagements begin with a no-cost initial consultation. Final investment determined by scope, complexity, and engagement duration.

Ready to discuss
your program?

Schedule a no-cost initial consultation. We'll review your situation and recommend the right engagement.

Schedule Consultation →
Get In Touch

Let's discuss
your program.

Tell us what you're facing. We respond within one business day with a recommended path forward.

Reach
Pinpoint.


Response Time

All inquiries answered within one business day. Urgent program situations — flag it in your message.

Engagements

We work with enterprises across the United States. Initial consultations remote. On-site available based on program scope.

U.S.-Based Delivery

For clients with regulatory or contractual requirements, we can offer U.S.-based (including U.S. citizen) delivery leadership and project teams.

Free Assessment

All new inquiries receive our complimentary PMO Readiness Assessment as part of the initial consultation.

View Assessment Framework →
✦ Consultation Request